Return & Refund Policy
Only Ready-to-Wear articles are eligible for return or refund, and must be requested within 3 days of receiving the item.
Advance payments are non-refundable.
Custom orders and stitched items are not eligible for return or refund.
Return Conditions
To be eligible for a return:
- The item must be unused and in the same condition as received.
- It must be in the original packaging.
- A receipt or proof of purchase is required.
- Do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.
If approved, the refund will be processed and automatically applied to your original method of payment within a few business days.
Late or Missing Refunds
If you haven’t received a refund:
- Check your bank account again.
- Contact your credit card company (it may take time before the refund is officially posted).
- Contact your bank (processing times can vary).
If you’ve done all of this and still haven’t received your refund, please email us at bjah.info@gmail.com.
Sale Items
Only regular priced items are eligible for a refund.
Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged.
For exchanges, please contact us via WhatsApp instead of email.
📱 WhatsApp: +923187613289
Return Shipping
To return your product, please contact our Customer Support to receive the return address.
- You will be responsible for paying your own shipping costs.
- Shipping costs are non-refundable.
- If you receive a refund, the return shipping cost will be deducted.
For higher-value items, consider using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item.
Need Help?
For any questions related to returns or refunds:
📧 Email: bjah.info@gmail.com
📱 WhatsApp: +923187613289